At The Snug, we’re committed to making our space welcoming and accessible to everyone.

We have step-free access at our entrance, in the main venue area, and to our toilet, which is also wheelchair accessible. Assistance dogs are very welcome; we provide a water bowl and are happy to direct guests to nearby relief areas.

Please note: the path leading up to our entrance is cobbled. While this is not owned or managed by The Snug, we recognise it may present challenges for some visitors and are happy to provide assistance if needed.

While we don’t yet have a hearing loop system, we’re actively exploring funding to install one. We can provide large-print menus on request and will always do our best to accommodate individual access needs.

We’re currently building accessibility awareness into our staff induction and training, supported by resources from Music Venue Trust. As proud members of this community, we use their guidance to help improve our accessibility.

If you have access requirements, please get in touch with us before your visit so we can help:
 📧 [email protected]
 📞 01942 875430

Everyone is welcome at The Snug, and we’re always learning how to do better.